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Unused ready-to-ship items in their original condition and packaging may be returned or exchanged within 14 days of receipt. Custom items cannot be returned unless defective or different from the approved specification.

Contact us before returning an item so we can confirm the next steps. Read our Shipping & Returns policy.

If an item arrives defective, damaged or incorrect, contact us within 7 days of delivery with your order number and clear photos. We will review the issue and advise on the appropriate resolution.

For custom pieces, please also tell us how the item differs from your approved design.

Complete your payment through our Shopify checkout. Available payment methods are displayed at checkout.

For your security, please do not send card details, passwords or payment verification codes through this contact form or by email.

Ready-to-ship orders are dispatched within 2 business days. Custom production takes 7–10 business days after digital design approval, before dispatch.

Delivery estimates and express shipping rates are shown at checkout. If you need an order for a particular date, contact us before ordering so we can confirm the schedule.

Interested in an unavailable accessory? Send us the product name or link and your preferred colour. Our team can check availability and advise about restock updates or suitable alternatives.